Laboratory Savings

Members receive discounts off usual charges for blood tests and all other lab testing. The network provides affordable laboratory testing, which leads to appropriate diagnosis and effective treatment.


  • Dramatically lowers cost and gives members direct access to the same health information once only available to doctors.
  • Efficient, affordable, and confidential solution to medical laboratory testing. Members are able to browse a wide array of medical laboratory tests, become informed on both the tests and diseases, and offer the ability to purchase the medical lab test directly on the website.
  • For members with testing ordered by their doctor, we provide an easy way to purchase the same testing at a cost 50%-80% less than in their doctor's office or local hospital lab.
  • Testing can be purchased 24 hours a day Online (tests ordered online provide an additional 10% discount) or through our Toll Free Call Center.

Highlights:

  • Members receive up to 60% savings.
  • Priority appointment scheduling.
  • Coast-to-Coast network** with hours of operation 8:00 a.m. to 8:30 p.m. (Eastern Time)
  • No limit to the number of times you may use this service.

*Savings may vary based on geographic location, provider selected and procedure performed.
**This benefit is not available in NJ, NY, and RI.

Frequently Asked Questions

What is the testing procedure?

You may order online or by phone. We then refer you to the laboratory with the Patient Service Center most convenient to your home or office, where the blood is drawn by a certified phlebotomist. The results are received by our office generally within 48-72 hours and e-mailed confidentially to you.

Is the Lab service covered by my insurance?

We do not file insurance claims. Some insurance plans have a "wellness" or "prevention" benefits, you should contact your carrier for that information. We can provide you with the procedure CPT codes so you may file for reimbursement.

Do I need an appointment?

An appointment is usually not required at most Lab Patient Service Centers. However, we encourage our customers to call the most convenient Patient Service Center to find out if an appointment is needed.

What is a Patient Service Center?

Certified laboratories have Patient Service Centers throughout the United States where patients have their blood drawn. These are staffed by licensed phlebotomists and the same facilities referred to by Doctors.

Is there a Patient Service Center near me?

Our Lab Service uses only nationwide CLIA-certified Medical Reference Laboratories with Patient Service Centers close to where you live or work for the blood draw. Special arrangements can be made for an area without a facility.

Should I fast before taking the tests?

Please contact your physician or the lab testing site to find out about fasting requirements.

When will I receive the results?

You can expect to receive the results by e-mail usually within 48-96 hours after your blood is drawn for serum tests. Results from the specialty labs on hair, saliva, urine, and stool may take a week or longer. Cultures, Reflex, and Specialty Test may take 14-28 days.

Are the results available online?

Your results will be emailed to you, usually within 48-96 hours.

Are the results confidential?

Absolutely. We respect your privacy and maintain confidentiality. You are the only one who receives the results unless you specifically direct us otherwise, with a signed HIPAA release. TO ASSURE COMPLETE PRIVACY, ALL RESULTS FOR STD TESTING MUST BE RETRIEVED BY CALLING the toll-free customer service number, AFTER TESTING IS COMPLETE. All other results will be sent by email. If you have any questions, please call our Customer Service Specialists.

Will I be able to understand the test results?

You should consult with your physician regarding your test results.

How reliable are the results?

We use the leading national laboratories, which are fully accredited, licensed Medical Reference Labs. These are the same labs your physician uses.

Will my doctor see the results or receive a copy?

We deal directly, confidentially with you and email the results to you only. We do recommend that you take a copy of the results with you when you visit your Doctor; or you may complete and return (submit, fax or mail) this HIPAA release if you do want a third party to receive the results as well. If you sign the HIPAA Release Form and direct us to send your doctor the results, the results will be forwarded to your doctor.

What if I receive an abnormal value?

Abnormalities should be considered an early warning, but do not necessarily mean you have an illness or disease. We strongly recommend you discuss the results with your Doctor for evaluation, further testing, and diagnosis.